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rcsOct 29, 202613 min

RCS Verified Sender for Power Outage Customer Trust

During large-scale power outages, customers face a flood of messages and misinformation. This article explains how RCS Verified Sender helps enterprises deliver trusted updates, with SMS and WhatsApp as essential backups.

otpJun 17, 202612 min

Designing OTP 2FA for Power Outage Scenarios

Power outages in Southeast Asia can silently break OTP two-factor authentication (2FA). This article explains the business risks and how to design resilient OTP using SMS, WhatsApp, voice, and omnichannel routing.

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