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Tag: SMS campaigns for customer retention2 result(s)Clear all

smsSep 28, 202613 min

Designing SMS Campaigns That Actually Reduce Churn

Customer retention beats acquisition on ROI, but most brands still treat it tactically. This article explains how structured SMS campaigns can cut churn and lift lifetime value across Southeast Asia.

smsAug 17, 202610 min

SMS as Flagship Channel for Retention & Churn

As acquisition costs climb across Southeast Asia, brands need a clear flag-bearer for customer retention and churn prevention — and SMS is still positioned to lead.

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