aiJul 24, 202612 min
AI Chatbot Playbook from Global Banks
How leading global banks use AI chatbots to drive conversion and efficiency, and what Southeast Asian financial institutions can adapt today.
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Insights
Articles, tips, and guides on digital business communication.
smsJul 15, 202611 min
Debit Card Anomaly Alerts at Jakarta Concerts
Major K-pop events like Enhypen in Jakarta create transaction spikes that stress-test banks’ fraud systems. How can real-time debit card anomaly alerts via SMS and omnichannel keep fans safe without ruining the show?
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smsJun 17, 202611 min
Designing Bank SMS Fraud Alerts in the Mac Allister Way
How banks in Southeast Asia can design SMS fraud alerts with the same calm control Alexis Mac Allister brings to midfield, using SMS, WhatsApp, and omnichannel messaging to outplay social engineering.
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