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smsJul 28, 202611 min

Debit Card Anomaly Alerts: Lessons from Fans

Using the example of Shamrock Rovers supporters, this article explores how banks can design debit card anomaly alerts via SMS and WhatsApp to cut fraud without hurting customer experience.

smsJun 17, 202611 min

Designing Bank SMS Fraud Alerts in the Mac Allister Way

How banks in Southeast Asia can design SMS fraud alerts with the same calm control Alexis Mac Allister brings to midfield, using SMS, WhatsApp, and omnichannel messaging to outplay social engineering.

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