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smsJul 28, 202611 min

Debit Card Anomaly Alerts: Lessons from Fans

Using the example of Shamrock Rovers supporters, this article explores how banks can design debit card anomaly alerts via SMS and WhatsApp to cut fraud without hurting customer experience.

aiJul 27, 202612 min

AI Chatbot Playbook from Global Banks

How leading global banks use AI chatbots to drive conversion and efficiency, and what Southeast Asian financial institutions can adapt today.

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